Frequently Asked Questions

Yes, our highly experienced case managers work together with you, to select services that you need.  In order to support independent living, we perform in home assessment and tailor care to you. We assess life style and home environment. We aim to select a consistent caregiver who speaks your language. In-home care might range from 3 hours to round the clock care. We adapt the level of care as your needs change.

The Agency has many workers on staff. This allows to ensure that you always have help. Privately hired worker can get sick or take vacation. You will have to look for a new replacement. It is always challenging to find a good match at a short time. The Agency is screening, hiring, training and scheduling workers. By hiring a private caregiver you'll have to take charge of this process yourself.

Our goal Is to provide quality in-home care by being responsive to your needs.

We never take a one-size-fits-all approach to our client communication. Our staff and our clients choose how to best communicate with one another based on preference, be it via text, chat, live video, or over the telephone. Whatever the case might be, Shalom Home Care will create a unique strategy to gain a better insight into your needs.

Yes, at Shalom Home Care there is always a plan in place if you need to modify your schedule. We will work with you to accommodate your needs on a monthly, or weekly basis.

We have a caregiver replacement policy in place, be it due to non-compatibility or sickness. Should any problem arise we will promptly reassign a caregiver.

We pride ourselves in assisting the families we are working for. What makes our job worthwhile is the knowledge that our clients are comfortable, happy and safe. We understand that our clients will have good days, and bad days. We try our best to foster the good days, but never try to force them.

Change in personal appearance and household hygiene, difficulty getting around and maintain conversation, any accidents and changing behaviors characteristically indicate a shift in physical and/or psychological status. Even faint behavioral shifts may indicate that a person is no longer able to complete once common tasks without assistance. Perhaps you've noticed that Mom’s unopened mail is piling up, or that Grandpa, once meticulous about his appearance, is wearing crumpled garments and not styling his hair. These are just a few real-life examples of the many potential signs that individual’s practical capabilities are weakening and there is a need for supplemental support of non-medical home care.

Try to comfort your loved one by allowing them to participate throughout the process of interviewing potential company, to determine who to hire, and lastly, choosing a caregiver. This participation will assist them to preserve a sense of power over their circumstances and feeling more secure when services set in motion.

Elder care means considering a family member’s emotional, mental and physical well-being. Essentials necessary to the dignity, physical and emotional well-being of our elderly parents is to ensure their daily living requirements are met effectively.  The basic ADL (Activities of Daily Living) skills are typically listed as:

Self-feeding, Functional Mobility (moving while performing activities, getting in and out of bed, in and out of a chair), Dressing, Bathing or Showering, Personal Hygiene (includes brushing/styling hair, shaving, grooming activities), Toilet Hygiene (includes getting to the toilet, self-cleaning, getting up from the toilet). 

If they have impaired mobility and health issues that make it difficult or impossible for them to take care of these ADLs independently then you need to find them the appropriate help.  Whether it’s you who provides care, live in care helper or someone else who is qualified, or you invest in the proper equipment and accessories to help them continue doing daily tasks independently, be aware that there are many choices and amazing caregiving options available.

Assisted living options in our group home are available and welcomed (24-hour care). 

Dehydration and malnutrition

Falls and other accidents

Medication errors

Delirium (a temporary mental state characterized by confusion, anxiety, incoherent speech, and hallucinations).

Pricing Questions

Shalom Home Care does not require any deposit prior to starting services. Our cancellation policy respectfully requires 24 hours notice.

An initial assessment is vital in order for Shalom Home Care to determine the type of care your loved one needs. We do not charge initial assessment fees. We offer complementary home care consultation.

Housekeepers, Companions and Caregivers rates range from $26-30 per hour. They are available for a minimum of three hours a visit. Nursing services cost $80 per hour and Case Managers $120 per hour.

Helpful Links and Resources

Alzheimer's Society of Canada 

Holocoust Funding Page

Heart and Stroke Foundation

Canadian Health Association

Canadian Physical Health

National Institute of Ageing

Health and Wellness Jewish Way

The Beauty of the elderly

Public talks by Rebbe on wisdom and teachings Audio Recordings

Nutritional Needs and Ageing

Dementia vs Alzheimer's 


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